How a regional health plan provider was able to use Rapid Action™, a simple approach to team problem solving, to accelerate integration efforts after a recent merger.
Transforming your culture through continuous improvement is an effort that needs engagement from both the top of your organization as well as the frontlines. Many organizations do a decent job of addressing the "top down" approach of transformation through big change projects and other "company wide" initiatives. Explore this case study for tips on engaging the frontlines of your organization more effectively.
Billing customers with accurate invoices in a timely manner, as simple as it sounds, is a process with which many organizations struggle. As a result, collections are delayed and cash flow is affected. The following team results snapshot dives into this all-too-common issue. See how one company improved their process with a frontline employee team.
Achieving better continuous improvement can be as simple as following these 5 simple steps. Click here for a FREE presentation.